FREQUENTLY ASKED QUESTIONS

Common questions.

Pricing, integrations, security, pilots, and how the system works. If your question is not answered here, the contact form on the about page goes straight to us.

How it works

Kairos joins your calls in one of two ways. Either as a meeting bot in Zoom, Microsoft Teams, or Google Meet, disclosed to participants per your tenant's consent settings, or silently via a Chrome extension where you are the consenting party (valid in 39 US states and Canada). The choice is per-tenant and configurable by an admin.

Revenue intelligence tools listen, record, and analyze the call after it's over. Sales engagement tools run the motion between calls. Kairos is real-time. The system surfaces judgment during the call, while the rep can still act on it. The difference matters when you're trying to win the deal in the next 15 minutes, not review it next week.

Challenger Sale and MEDDPICC are built in. Custom playbooks (your own methodology) can be ingested as RAG context on the Growth tier and above. The system tracks methodology coverage in real time and surfaces judgment grounded in the framework your team is trained on.

In time to use it. Kairos listens to the whole call and holds the full context, then runs the read the way a senior sales leader would — considered, not a reflex — and delivers the move when the moment lands. Only the delivery path is built for speed; the judgment is built to be right. Post-call work like deal summaries and follow-up drafts runs on a separate path where depth matters more than timing.

Yes. Every surfaced move has Use it or Skip buttons. Skipping clears the item, and Kairos holds off before surfacing the next one. Your skips are signal: the system is built to learn which categories of judgment you don't want and quiet them.

Generic or mistimed judgment is worse than no judgment. Kairos is calibrated to surface nothing rather than something low-confidence — it speaks rarely, by design, and only when the moment warrants it. Every move carries a confidence score you can see, and you decide whether to use it. As the predictive layer matures, it stays suppressed wherever confidence isn't there yet.

Integrations

Kairos integrates with Salesforce, HubSpot, and Microsoft Dynamics 365. Read access is included on Starter, Growth, and Enterprise tiers. Write-back — creating contacts and updating deal stages — is on the Enterprise roadmap.

Pricing & plans

One seat, 20 calls per month, full feature parity on real-time judgment. No CRM integration, no email monitoring, no SMS delivery. It exists so you can experience the product on your own calls. Most upgrade to Starter or Growth when their team is ready.

Per-seat per-month, with annual prepay discount of 20%. Free tier is fully free. Starter is $79 per seat per month, Growth is $179 per seat per month, Enterprise starts at $299 per seat per month plus a platform fee sized to the deployment. Onboarding is included on Free, Starter, and Growth. Enterprise onboarding is bundled with the platform fee.

Pilots

30 days. Your team, your deals, your call data. We work with you to configure the platform for your sales motion, integrate with your CRM, and ingest your existing playbooks. Kairos joins live calls from day one. We meet weekly to review judgment quality and rep adoption. At the end of the 30 days, you decide whether to convert to an annual subscription.

Security & compliance

Every call session has a recorded consent method: bot disclosure, one-party (rep is consenting party), or two-party (all participants explicitly disclosed). Kairos has a jurisdiction-aware policy engine that blocks hidden mode in two-party consent states. SOC 2 Type 1 begins at launch. BAA is available on the Enterprise tier.

All tenant data is isolated through row-level security policies in Supabase. No query can return data across tenant boundaries by design. Audio retention is configurable per tenant: no retention by default, or up to 30 days. All OAuth tokens are encrypted at rest. Customer data is processed through Anthropic's commercial API, under terms that prohibit using your data to train models.

STILL HAVE QUESTIONS

Talk to us directly.

Reach out via the contact form on the about page, or request a demo to walk through a specific use case for your team.

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