Common questions.

Kairos runs as a desktop app on your computer and captures call audio locally, so it works with whatever meeting app you already use: Zoom, Microsoft Teams, Google Meet, and others. No bot joins the meeting. When a moment lands, the move arrives in your team's messaging app while you're still on the call. Support for more operating systems and messaging apps is coming soon.

Revenue intelligence tools listen, record, and analyze the call after it's over. Sales engagement tools run the motion between calls. Kairos is real-time. The system surfaces judgment during the call, while the rep can still act on it. The difference matters when you're trying to win the deal in the next 15 minutes, not review it next week.

Challenger Sale and MEDDPICC are built in. Custom playbooks (your own methodology) can be ingested as RAG context on the Growth tier and above. The system tracks methodology coverage in real time and surfaces judgment grounded in the framework your team is trained on.

In time to use it. Kairos listens to the whole call and holds the full context, then runs the read the way a senior sales leader would — considered, not a reflex — and delivers the move when the moment lands. Only the delivery path is built for speed; the judgment is built to be right. Post-call work like deal summaries and follow-up drafts runs on a separate path where depth matters more than timing.

Yes. Every surfaced move has Use it or Skip buttons. Skipping clears the item, and Kairos holds off before surfacing the next one. Your skips are signal: the system is built to learn which categories of judgment you don't want and quiet them.

Generic or mistimed judgment is worse than no judgment. Kairos is calibrated to surface nothing rather than something low-confidence — it speaks rarely, by design, and only when the moment warrants it. Every move carries a confidence score you can see, and you decide whether to use it. As the predictive layer matures, it stays suppressed wherever confidence isn't there yet.

Kairos integrates with HubSpot today, with read access on Starter, Growth, and Enterprise. Salesforce and Microsoft Dynamics 365 are coming soon. Write-back, creating contacts and updating deal stages, is on the Enterprise roadmap.

One seat, full feature parity on real-time judgment, with the move delivered in your team's messaging app. CRM integration is available on Starter and above. It exists so you can experience the product on your own calls. Most upgrade to Starter or Growth when their team is ready.

Per-seat per-month, with annual prepay discount of 20%. Free tier is fully free. Starter is $79 per seat per month, Growth is $179 per seat per month, Enterprise starts at $299 per seat per month plus a platform fee sized to the deployment. Onboarding is included on Free, Starter, and Growth. Enterprise onboarding is bundled with the platform fee.

Setup takes an afternoon. We work with you to configure the platform for your sales motion, integrate with your CRM, and ingest your existing playbooks. Kairos is live on your calls from day one. We meet weekly to review judgment quality and rep adoption, and you decide when to expand.

Consent is captured at signup. When your organization sets up its account in the Kairos portal, and when each user installs the Kairos desktop app, they review and accept the recording consent terms before Kairos captures a call. For security and compliance details, see the next question.

Kairos is built to SOC 2 criteria from the start. The controls, tooling, and processes that govern the platform are designed intentionally to that standard, and SOC 2 readiness work is underway. On the Enterprise tier, a BAA, a DPA, and SAML SSO are available today.

All tenant data is isolated through row-level security policies in Supabase. No query can return data across tenant boundaries by design. Audio retention is configurable per tenant: no retention by default, or up to 30 days. All OAuth tokens are encrypted at rest. Customer data is processed through Anthropic's commercial API, under terms that prohibit using your data to train models.